
SMS Terms & Conditions
Cornerstone Storage SMS Terms & Conditions
Effective date: September 16, 2026
Program name
Cornerstone Storage Text Alerts
Program description
By opting in, you agree to receive recurring text messages from Cornerstone Storage at the mobile number you provide. Recipients are storage customers who opt in and contractors or vendors who opt in. Customer messages may include account and rental notices, payment and billing reminders, gate-code or access updates, facility alerts, appointment or move-in/move-out reminders, customer-service replies, and occasional offers related to your storage account. Contractor and vendor messages may include work-order updates, scheduling, and facility operations texts. Consent is not required to rent a unit, to purchase any good or service, or to provide services or work with us.
Message frequency
Message frequency varies. You may receive a few messages per month in a typical month, and more during active account events (move-in, payment issues, access changes, or support conversations).
Message and data rates
Msg & data rates may apply. Cornerstone Storage does not charge a separate fee for these texts. Your wireless carrier may charge you under your plan. Contact your carrier with questions about your text or data plan.
How to opt out (STOP)
Reply STOP to any message to cancel. You will receive one confirmation text, and we will send no further program messages to that number. To opt in again later, text START to the same number or complete a new opt-in on our website or at the facility.
Help (HELP)
Reply HELP for help. You can also contact us at:
Email: info@cornerstone-storage.com
Ohio: (614) 230-3544
Kentucky: (859) 497-4164
Mail: 24319 Honda Parkway, Marysville, OH 43040
Call center hours: Mon–Fri 9:00 AM–9:00 PM ET; Sat 9:00 AM–1:00 PM ET; closed Sunday.Supported carriers and delivery
Compatible with major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Privacy
We use the number you provide only to send the messages you opted into and to handle opt-out and support. See our Privacy Policy
Eligibility
You must be 18 or older and the authorized user of the mobile number.
Changes
We may update these SMS terms. The current version will be posted at this URL. Continued participation after a change is posted constitutes acceptance.